[00:01.080]--- lesson 7 Mutilated ladies
[00:06.040]--- Listen to the tape then answer the question below.
[00:11.600]--- Why did Jane cook John's wallet?
[00:17.280]Has it ever happened to you?
[00:19.720]Have you ever put your trousers in the washing machine and then remembered there was a large bank note in your back pocket?
[00:27.520]When you rescued your trousers, did you find the note was whiter than white?
[00:33.160]People who live in Britain needn't despair when they made mistakes like this (and a lot of people do)!
[00:40.920]Fortunately for them, the Bank of England has a team called Mutilated Ladies
[00:46.880]which deals with claims from people who fed their money to a machine or to their dog.
[00:52.720]Dogs, it seems, love to chew up money!
[00:57.280]A recent case concerns Jane Butlin whose fiancé, John, runs a successful furniture business.
[01:06.320]John had a very good day and put his wallet containing $3,000 into the microwave oven for safekeeping.
[01:15.560]Then he and Jane went horse-riding.
[01:19.560]When they got home, Jane cooked their dinner in the microwave oven and without realizing it, cooked her fiancé's wallet as well.
[01:29.160]Imagine their dismay when they found a beautifully-cooked wallet and notes turned to ash!
[01:36.560]John went to see his bank manager who sent the remains of wallet and the money to the special department of the Bank of England in Newcastle: the Mutilate Ladies!
[01:47.400]They examined the remains and John got all his money back.
[01:53.200]'So long as there's something to identify, we will give people their money back,' said a spokeswoman for the Bank.^“
[02:00.360]'Last year, we paid $1.5m on 21,000 claims.'^“