[00:01.865]Well, now it's all over, [00:03.042]I can only hope we've learnt the right lessons from the experience. [00:06.408]Although the consultants at the time urged caution, [00:09.752]the board were sure of the plan. After all, [00:12.856]it was the sort of thing they'd pulled off before, [00:15.648]and ploughed ahead with the launch of the new division. [00:19.024]But the board wouldn't accept that the predicted boom in these new overseas markets [00:24.248]was bound to be unstable [00:26.248]because of likely fluctuations in currency rates and share prices, [00:30.466]and that's where it all came unstuck. [00:32.560]They reacted sensibly, though, [00:35.464]and now we have established a good joint venture there, [00:38.497]which is a better bet than going it alone, [00:40.840]or slashing costs all over the place and laying people off in a panic. [00:45.136]In the end, you'd have to say we had a lucky escape. [00:48.528]I mean, it could have been a lot worse. [00:51.320]It's very difficult to know where your brand is really positioned. [00:54.625]We've always accepted [00:55.585]that our research almost inevitably will be running a bit behind. [00:59.448]Consumer tastes change so quickly these days, [01:02.504]and that's where we suffered, [01:04.792]and lost market share. [01:06.088]The directors, [01:07.864]once it was clear what was happening, [01:09.912]attacked the problem and looked at various options. [01:12.841]They could have looked to generate revenues with a share issue, [01:15.896]but I think they were right to go for clipping back [01:18.192]by reducing expenditure wherever possible. [01:21.120]You're better placed to regroup with a tight ship. [01:23.992]The plans to develop higher quality products [01:26.312]for the future look pretty plausible now. [01:28.008]