You talk to Mr Lime, he's from a company called Citrus Ventures. They own hundreds of juice bars. Are you sure that's a good idea Tom? I don't have much choice, do I? Well I could. Just keep him occupied Anna, tell him how great he is. No, no, tell him how great I am. Find out what he wants. If it's about the, well, never mind, just be nice. Understood. Mr Lime, are you well? Yes, but I'm actually rather angry too. Ah, well let me introduce you to Anna. Mr Lime, it's a pleasure to meet you. Let me help with your coat. Oh er, Thank you. Can I give you a hand with your scarf too, Mr Lime? Oh, Thanks. Now, please come this way and you can tell me what's wrong. Well done. Anna used some good phrases to step in and help with this mess. Let's hear them again. Is there anything I can do? Let me help. Can I give you a hand? Give me a shout if you need anything. But Mr Lime is obviously upset about something. What is it. And how will Anna deal with the problem? Let's hope it doesn't end in disaster.


你和Lime先生谈一下，他来自Citrus Ventures公司。他们拥有数百个果汁酒吧间。 你确信这是个好想法吗，汤姆？ 我没有太多的选择，不是吗？ 好吧，我做吧。 只需要使他专心听，安娜，告诉他他有多好？不，不，告诉他我有多好。发现他想要什么。如果它是关于，好吧，没关系，只需要友好些。 理解。 Lime先生，你好吗？ 是的，但是我也非常生气。 啊，好吧，让我把你介绍给你安娜。 Lime先生，很高兴看见你。让我帮你弄一下衣服。 哦，额，谢谢。 我能帮你弄一下围巾吗，Lime先生？ 哦，谢谢。 现在，请往这边走并告诉我怎么了。 做的好。安娜使用了一些很好的短句来解决这个困境。让我们再一次听一下吧。 有什么需要我做的吗？ 让我帮忙吧。 有什么需要我帮助的吗？ 如果你需要帮助，喊我一下。 但是一些事情很明显得罪了Lime先生。它是什么呢？并且安娜会如何解决这个问题呢？希望可别搞砸了。