| Can you tell me what is standard procedure for taking orders over the phone? When we receive phone orders, the first thing we need to do is to input the customer's information into the computer system. You can do that when you are talking to the client. It's probably easier to do that way, otherwise you might forget to ask them for some of the important information. After you put it into the computer, is it all automatic then? Unfortunately, not. As of now, the computer system functions only as a databank for marketing studies. After you get their information in the computer, you still have to write out a manual order on the right form. If the order is for the automotive department, you use the blue form. If they ordered something from electrical, use the pink form. There are only two kinds of forms, right? Yes. And once you get them filled out, you make a copy to send to financial so they can make an invoice, and you send the original to the right department. Do I give it to just anybody? Or is there a specific person who is responsible to receive the order forms? Once you've finished all the other steps, you can just give it to the department secretary. She'll make sure it gets to the right place. Okay, thanks. | |
| 你能告诉我接收电话订单的标准流程吗？ 接到电话订单时，我们需要做的第一件事是把客户的信息输进计算机系统，这些你在和客户交谈时就能做。这样做可能会更容易些，否则你也许会忘记问他们一些重要的信息。 把信息输进电脑之后，那其他的就不用管了吗？ 很遗憾，不是这样的。就现在来看，计算机系统只能作为市场研究的数据库。把客户的信息输进计算机之后，你还要用正确的格式手写出订单。如果订单是汽车部门的，就用蓝色表格。如果订购的是电子产品，就用粉色表。 我们只有两种表格，对吗？ 是的。一旦你填空订单，就应该复印一份交到财务部门，这样他们就能开出发货清单，你就能把原件交到相关的部门。 我把这表给谁都行吗？还是有人专门负责接收订单？ 这些步骤都完成了之后，你就可以把表交给部门秘书。她会确保把表交到相关的地方去。 好的，谢谢！ automotive 汽车的 invoice 发票；发货清单 take an order 接收订单 over the phone 通过电话 just anybody 随便什么人 |
| Can you tell me what is standard procedure for taking orders over the phone? When we receive phone orders, the first thing we need to do is to input the customer' s information into the computer system. You can do that when you are talking to the client. It' s probably easier to do that way, otherwise you might forget to ask them for some of the important information. After you put it into the computer, is it all automatic then? Unfortunately, not. As of now, the computer system functions only as a databank for marketing studies. After you get their information in the computer, you still have to write out a manual order on the right form. If the order is for the automotive department, you use the blue form. If they ordered something from electrical, use the pink form. There are only two kinds of forms, right? Yes. And once you get them filled out, you make a copy to send to financial so they can make an invoice, and you send the original to the right department. Do I give it to just anybody? Or is there a specific person who is responsible to receive the order forms? Once you' ve finished all the other steps, you can just give it to the department secretary. She' ll make sure it gets to the right place. Okay, thanks. | |
| ni neng gao su wo jie shou dian hua ding dan de biao zhun liu cheng ma? jie dao dian hua ding dan shi, wo men xu yao zuo de di yi jian shi shi ba ke hu de xin xi shu jin ji suan ji xi tong, zhei xie ni zai he ke hu jiao tan shi jiu neng zuo. zhe yang zuo ke neng hui geng rong yi xie, fou ze ni ye xu hui wang ji wen ta men yi xie zhong yao de xin xi. ba xin xi shu jin dian nao zhi hou, na qi ta de jiu bu yong guan le ma? hen yi han, bu shi zhe yang de. jiu xian zai lai kan, ji suan ji xi tong zhi neng zuo wei shi chang yan jiu de shu ju ku. ba ke hu de xin xi shu jin ji suan ji zhi hou, ni hai yao yong zheng que de ge shi shou xie chu ding dan. ru guo ding dan shi qi che bu men de, jiu yong lan se biao ge. ru guo ding gou de shi dian zi chan pin, jiu yong fen se biao. wo men zhi you liang zhong biao ge, dui ma? shi de. yi dan ni tian kong ding dan, jiu ying gai fu yin yi fen jiao dao cai wu bu men, zhe yang ta men jiu neng kai chu fa huo qing dan, ni jiu neng ba yuan jian jiao dao xiang guan de bu men. wo ba zhe biao gei shui dou xing ma? hai shi you ren zhuan men fu ze jie shou ding dan? zhei xie bu zhou dou wan cheng le zhi hou, ni jiu ke yi ba biao jiao gei bu men mi shu. ta hui que bao ba biao jiao dao xiang guan de di fang qu. hao de, xie xie! automotive qi che de invoice fa piao fa huo qing dan take an order jie shou ding dan over the phone tong guo dian hua just anybody sui bian shen me ren |
| Can you tell me what is standard procedure for taking orders over the phone? When we receive phone orders, the first thing we need to do is to input the customer' s information into the computer system. You can do that when you are talking to the client. It' s probably easier to do that way, otherwise you might forget to ask them for some of the important information. After you put it into the computer, is it all automatic then? Unfortunately, not. As of now, the computer system functions only as a databank for marketing studies. After you get their information in the computer, you still have to write out a manual order on the right form. If the order is for the automotive department, you use the blue form. If they ordered something from electrical, use the pink form. There are only two kinds of forms, right? Yes. And once you get them filled out, you make a copy to send to financial so they can make an invoice, and you send the original to the right department. Do I give it to just anybody? Or is there a specific person who is responsible to receive the order forms? Once you' ve finished all the other steps, you can just give it to the department secretary. She' ll make sure it gets to the right place. Okay, thanks. | |
| nǐ néng gào sù wǒ jiē shōu diàn huà dìng dān de biāo zhǔn liú chéng ma? jiē dào diàn huà dìng dān shí, wǒ men xū yào zuò de dì yī jiàn shì shì bǎ kè hù de xìn xī shū jìn jì suàn jī xì tǒng, zhèi xiē nǐ zài hé kè hù jiāo tán shí jiù néng zuò. zhè yàng zuò kě néng huì gèng róng yì xiē, fǒu zé nǐ yě xǔ huì wàng jì wèn tā men yī xiē zhòng yào de xìn xī. bǎ xìn xī shū jìn diàn nǎo zhī hòu, nà qí tā de jiù bù yòng guǎn le ma? hěn yí hàn, bú shì zhè yàng de. jiù xiàn zài lái kàn, jì suàn jī xì tǒng zhǐ néng zuò wéi shì chǎng yán jiū de shù jù kù. bǎ kè hù de xìn xī shū jìn jì suàn jī zhī hòu, nǐ hái yào yòng zhèng què de gé shì shǒu xiě chū dìng dān. rú guǒ dìng dān shì qì chē bù mén de, jiù yòng lán sè biǎo gé. rú guǒ dìng gòu de shì diàn zǐ chǎn pǐn, jiù yòng fěn sè biǎo. wǒ men zhǐ yǒu liǎng zhǒng biǎo gé, duì ma? shì de. yī dàn nǐ tián kòng dìng dān, jiù yīng gāi fù yìn yī fèn jiāo dào cái wù bù mén, zhè yàng tā men jiù néng kāi chū fā huò qīng dān, nǐ jiù néng bǎ yuán jiàn jiāo dào xiāng guān de bù mén. wǒ bǎ zhè biǎo gěi shuí dōu xíng ma? hái shì yǒu rén zhuān mén fù zé jiē shōu dìng dān? zhèi xiē bù zhòu dōu wán chéng le zhī hòu, nǐ jiù kě yǐ bǎ biǎo jiāo gěi bù mén mì shū. tā huì què bǎo bǎ biǎo jiāo dào xiāng guān de dì fāng qù. hǎo de, xiè xiè! automotive qì chē de invoice fā piào fā huò qīng dān take an order jiē shōu dìng dān over the phone tōng guò diàn huà just anybody suí biàn shén me rén |
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