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Right up until the last minute, I thought we were going to be able to renegotiate, but they were just so stubborn about the terms, so it was impossible to sign the renewal. Well, at least we've finally got the computers, phones and so on sorted out, that was a rela nightmare at the beginning. And the paperwork's back under control, so the managers are looking a bit more content. It's a pity it's so much harder to get to than the last place, and it means more people are inevitably turning up late. I'm really not sure what to do about that side of things. I still don't know if we made the right decision, to be honest. I thought it was logical at the time, that it was fairly straightforward to shift the equipment, arrange a new lease, and so on, and that we'd then be much better placed for getting deliveries. And that has worked out OK. I mean, they are managing to get things to us on time now with the shorter distance to come. But in the food business, you depend on your reputation, and I think that one bad review has done us an awful lot of damage. We're just not getting enough customers through the door. The waiters are spending time doing nothing, because of the empty tables. |
