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Good morning, City Central Library. May I help you? Yes, I want to order some books please. You can send them to me through the post or courier, can't you? Yes, certainly. Let me get the form and take down some details. First, your name please, sir. Willy Humpshire. That's capital H-U-M-P-S-H-I-R-E. Willy Humpshire. And your membership number? That's L 9231385. L923... 1385 Thank you. Now your address please. That's the address you want us to send the items to. It's 15 London Street, Annandale. Could I have your phone number and your fax number please? They are the same, 663-6947. 663-6947. That's correct. Thank you. And may I ask you why you'll need the books? I'm sorry about this, but we have to have this information whenever we send books out from a telephone request. No problem. I'm preparing an article for the environment watch section of the local newspaper. We are quite concerned about the problems we are facing now, especially sice we've been getting so may tourists in the district. |
