| Online consultations refer to an exchange between government and citizens using the Internet. It consists in using electronic technologies to ask a group of people their opinions on one or more specific topics, allowing for exchanges between participants. Generally speaking, an agency consults a group of people to get their thoughts on an issue when a project or a policy is being developed or implemented. For instance, to identify or access options or to evaluate ongoing activities. This enables the government to draft more citizen-centered policies. As the Internet gains in popularity with the public for voicing opinion, citizen participation in policy making through cyberspace is changing the face of democracy. Through online engagement, the government is enabled to hold interactive dialogues with the public, as it has a more direct route to citizen opinion through the Internet. Many countries are integrating online consultations using various methods and for a range of purposes. |
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