| I'm a little bit concerned about something. "I'm a little bit concerned." doesn't that mean something bad? Yes, Anna, Paul is using a polite term of phrase to say he is unhappy about something. Let's see what he's got to say. I think you need to work on your telephone manner. Work on my telephone manner? It means the way you talk on the phone is not good enough and you have to improve it, to work on it to make it better. Perhaps you should think about. Perhaps you should think about. That's a polite way of telling you to do something. Anna, are you listening to me? Yes, sorry, I was just sort of, err, talking to myself. Could you repeat what you said please? Right, I'll start again. I said, I'm a little bit concerned about your telephone manner. You need to work on the way you speak to clients. Perhaps you should think about being a bit more polite to clients. It's important for the image of the company. Oh okay. You can go now, take another biscuit with you. That's my last chocolate wafer, you lucky thing. | |
| 我有一些事情担心。 “我有点担心”的意思不是说有一些事情很糟糕吗？ 是的，Anna，Paul正在用礼貌的短语表示他有一些事情不高兴。让我们来听听看他是怎么说的。 我觉得你要学点电话礼仪。 我的电话礼仪？ 意思是你讲电话的方式不是特别好，你需要提高，使你的讲电话方式更好。 或者你可以考虑一下。 或者你可以考虑一下是一个告诉你去做某事比较礼貌的说法。 Anna，你在听我说话吗？ 对不起，我在想...想自己的事情。您能够重复一下你刚刚说什么吗？ 好的，我再说一遍。我说，我有一点担心你的电话礼仪。你需要学习一下对顾客说话的方式，你可能需要对你的客户更加礼貌一些。这是公司很重要的形象。 好的。 你现在可以离开了，带上另外一份饼干吧。这是我最后一份巧克力威佛饼干，你这个幸运的娃。 |
| I' m a little bit concerned about something. " I' m a little bit concerned." doesn' t that mean something bad? Yes, Anna, Paul is using a polite term of phrase to say he is unhappy about something. Let' s see what he' s got to say. I think you need to work on your telephone manner. Work on my telephone manner? It means the way you talk on the phone is not good enough and you have to improve it, to work on it to make it better. Perhaps you should think about. Perhaps you should think about. That' s a polite way of telling you to do something. Anna, are you listening to me? Yes, sorry, I was just sort of, err, talking to myself. Could you repeat what you said please? Right, I' ll start again. I said, I' m a little bit concerned about your telephone manner. You need to work on the way you speak to clients. Perhaps you should think about being a bit more polite to clients. It' s important for the image of the company. Oh okay. You can go now, take another biscuit with you. That' s my last chocolate wafer, you lucky thing. | |
| wo you yi xie shi qing dan xin. " wo you dian dan xin" de yi si bu shi shuo you yi xie shi qing hen zao gao ma? shi de, Anna, Paul zheng zai yong li mao de duan yu biao shi ta you yi xie shi qing bu gao xing. rang wo men lai ting ting kan ta shi zen me shuo de. wo jue de ni yao xue dian dian hua li yi. wo de dian hua li yi? yi si shi ni jiang dian hua de fang shi bu shi te bie hao, ni xu yao ti gao, shi ni de jiang dian hua fang shi geng hao. huo zhe ni ke yi kao lv yi xia. huo zhe ni ke yi kao lv yi xia shi yi ge gao su ni qu zuo mou shi bi jiao li mao de shuo fa. Anna, ni zai ting wo shuo hua ma? dui bu qi, wo zai xiang... xiang zi ji de shi qing. nin neng gou chong fu yi xia ni gang gang shuo shi mo ma? hao de, wo zai shuo yi bian. wo shuo, wo you yi dian dan xin ni de dian hua li yi. ni xu yao xue xi yi xia dui gu ke shuo hua de fang shi, ni ke neng xu yao dui ni de ke hu geng jia li mao yi xie. zhe shi gong si hen zhong yao de xing xiang. hao de. ni xian zai ke yi li kai le, dai shang ling wai yi fen bing gan ba. zhe shi wo zui hou yi fen qiao ke li wei fu bing gan, ni zhe ge xing yun de wa. |
| I' m a little bit concerned about something. " I' m a little bit concerned." doesn' t that mean something bad? Yes, Anna, Paul is using a polite term of phrase to say he is unhappy about something. Let' s see what he' s got to say. I think you need to work on your telephone manner. Work on my telephone manner? It means the way you talk on the phone is not good enough and you have to improve it, to work on it to make it better. Perhaps you should think about. Perhaps you should think about. That' s a polite way of telling you to do something. Anna, are you listening to me? Yes, sorry, I was just sort of, err, talking to myself. Could you repeat what you said please? Right, I' ll start again. I said, I' m a little bit concerned about your telephone manner. You need to work on the way you speak to clients. Perhaps you should think about being a bit more polite to clients. It' s important for the image of the company. Oh okay. You can go now, take another biscuit with you. That' s my last chocolate wafer, you lucky thing. | |
| wǒ yǒu yī xiē shì qíng dān xīn. " wǒ yǒu diǎn dān xīn" de yì sī bú shì shuō yǒu yī xiē shì qíng hěn zāo gāo ma? shì de, Anna, Paul zhèng zài yòng lǐ mào de duǎn yǔ biǎo shì tā yǒu yī xiē shì qíng bù gāo xìng. ràng wǒ men lái tīng tīng kàn tā shì zěn me shuō de. wǒ jué de nǐ yào xué diǎn diàn huà lǐ yí. wǒ de diàn huà lǐ yí? yì sī shì nǐ jiǎng diàn huà de fāng shì bú shì tè bié hǎo, nǐ xū yào tí gāo, shǐ nǐ de jiǎng diàn huà fāng shì gèng hǎo. huò zhě nǐ kě yǐ kǎo lǜ yī xià. huò zhě nǐ kě yǐ kǎo lǜ yī xià shì yí gè gào sù nǐ qù zuò mǒu shì bǐ jiào lǐ mào de shuō fǎ. Anna, nǐ zài tīng wǒ shuō huà ma? duì bù qǐ, wǒ zài xiǎng... xiǎng zì jǐ de shì qíng. nín néng gòu chóng fù yī xià nǐ gāng gāng shuō shí mǒ ma? hǎo de, wǒ zài shuō yī biàn. wǒ shuō, wǒ yǒu yì diǎn dān xīn nǐ de diàn huà lǐ yí. nǐ xū yào xué xí yī xià duì gù kè shuō huà de fāng shì, nǐ kě néng xū yào duì nǐ de kè hù gèng jiā lǐ mào yī xiē. zhè shì gōng sī hěn zhòng yào de xíng xiàng. hǎo de. nǐ xiàn zài kě yǐ lí kāi le, dài shàng lìng wài yī fèn bǐng gān ba. zhè shì wǒ zuì hòu yī fèn qiǎo kè lì wēi fú bǐng gān, nǐ zhè gè xìng yùn de wá. |
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